Sign our open letter to Simon Alderson CEO- stop the racism, bullying and homophobia at First Response Group (FRG)

Over the past 9 months, security staff employed by First Response Group (FRG) have been raising concerns over the culture and attitude of supervisors and managers at the company. This includes raising concerns directly with their union, the Security Industry Federation (SIF). These concerns are not minor. They are systemic: racism, homophobia, a culture of bullying and harassment that has seen supervisors call staff ‘Dogs’.

This toxic culture has not been adequately addressed by FRG, despite the private and proactive role that SIF has played in raising these concerns, to improve the culture and working conditions for FRG staff.

Our campaign has no choice but to now publicise these concerns and to ensure that FRG take staff concerns seriously and deliver an overhauled equality, diversity and inclusion policy for the workplace, with training and enforcement by managers, alongside recognition for SIF to end the toxic culture and bullying for good.

We are asking you to write to First Response Group CEO, Simon Alderson, to end this toxic culture. All responses are anonymous with data only collected for statistical purposes.

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    "I cannot describe how SIF have helped me during a tough time with my company. They managed my meetings with HR and managers professionally and knowledgeably. They were also available to attend the meeting with me on short notice and always responded to my messages for any recommendations I needed."

    "I recently had a TUPE case and was struggling to get the holiday pay I was owed. The union SIF stepped in and provided amazing support throughout the process. Thanks to their dedication and expertise, I received the holiday pay I was due. I am incredibly grateful for their help and highly recommend SIF to anyone in need of union assistance."

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    "I cannot describe how Daniel helped me during a tough time with my company. He managed my meeting with HR and managers professionally and knowledgeably. He also was available to attend the meeting with me on short notice and always responded to my messages for any recommendations!"

    "Amazing union that offers benefits you can actually use. After a traumatic time causing me to take some time off work for mental health reasons, I was able to access the 'in person counselling' they offer, something quite unique as usually companies only offer the 'over the phone' or 'virtual' types. This helped me so much that 4 months later, I am back on my feet and in a great place! Thank you SIF!!"

    "I've been a member since April 2025, with the way things were going I thought I needed someone to look after my employment issues and interests if any cropped up, long story short, an issue popped up with the renewing of my SIA licence which left me extremely concerned, I wrote to Daniel asking for help and advice, with 5 minutes I received a reply somewhat calming my nerves and that he had written to the SIA, within 48 hours my licence was renewed thanks to the SIF and Daniel Garnham , extremely pleased with my outcome. If you work in the industry trust me at some point your going to need help, I can now sleep easy"